Privacy Policy

1. Introduction

Plaiground LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI integration services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name and contact information (email, phone number)
• Company name and business information
• Business URL and industry details
• Information provided during consultations or assessments
• Communication preferences and feedback

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Analytics data through services like Vercel Analytics

2.3 Client Project Information

During the course of providing AI integration services, we may collect and process:

• Business process documentation and workflows
• System integration requirements and technical specifications
• Performance metrics and ROI data
• Infrastructure and software environment details

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our AI integration services
• To conduct free ROI assessments and consultations
• To communicate with you about our services, updates, and offers
• To improve our website and service offerings
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and protect our rights
• To develop custom AI solutions tailored to your business needs

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and updates
• Confidentiality agreements with all team members
• Secure infrastructure and hosting environments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and services (e.g., hosting, analytics, booking systems)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Client Data Ownership

As stated in our 100% Ownership Guarantee:

• You retain full ownership of all code, infrastructure, and intellectual property we develop for you
• No licensing fees or vendor lock-in
• All custom AI systems and integrations belong to you
• We maintain strict confidentiality of your business processes and data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Services

Our website and services may integrate with third-party platforms, including:

• Vercel Analytics for website performance monitoring
• LeadConnectorHQ for booking and scheduling
• Google Fonts for typography

These third parties have their own privacy policies. We encourage you to review them.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information
• Request data portability

To exercise these rights, please contact us at the information provided below.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Client project data is retained as specified in individual service agreements.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: