Last Updated: December 4, 2024
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Plaiground LLC ("Company," "we," "us," or "our") concerning your access to and use of our website and AI integration services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access our website or use our services.
Plaiground LLC provides enterprise-grade AI integration services, including but not limited to:
We guarantee that your AI system will be fully integrated and operational within our promised timeframe (typically 30-60 days). If we fail to meet this deadline, we will continue working at no additional cost until the system is complete and operational.
If you do not achieve our projected cost savings or revenue impact within 90 days of deployment, we will:
This guarantee is subject to client cooperation, accurate information provision, and adherence to implementation recommendations.
You retain complete ownership of all deliverables, including:
There are no licensing fees, no vendor lock-in, and no ongoing royalties.
We guarantee seamless integration with your existing infrastructure. If integration issues arise that prevent proper functionality, we will rebuild the solution from scratch at our expense.
Important Notice: While we stand behind our guarantees as outlined in Section 3, we make no promises or guarantees regarding specific business outcomes beyond those explicitly stated.
All use cases, examples, case studies, and testimonials presented on our website and marketing materials represent the experiences of our best-performing and most hardworking clients. These results:
Your actual results will vary based on numerous factors including but not limited to: your business model, industry conditions, team capabilities, implementation quality, market dynamics, and level of commitment to the process.
Past performance does not guarantee future results. We encourage realistic expectations and will work with you to set achievable goals during our assessment process.
To ensure successful project delivery, clients agree to:
We offer two primary engagement models:
Payment terms will be specified in individual service agreements. Typical structure includes:
Refunds are governed by our 90-Day ROI Guarantee. Additional refund terms will be specified in individual service agreements.
All custom code, configurations, and deliverables created specifically for your project become your exclusive property upon final payment.
We retain ownership of:
Any third-party software or APIs integrated into your solution remain subject to their respective licenses.
Both parties agree to maintain strict confidentiality regarding:
This obligation survives termination of the service agreement.
To the maximum extent permitted by law:
Our guarantees (Section 3) supersede general liability limitations where applicable.
We warrant that:
Except as expressly stated in our guarantees, services are provided "as is" without warranties of any kind, either express or implied.
Clients may terminate services with 30 days written notice. Fees for work completed up to termination date remain due.
We may terminate services if:
Upon termination, client retains ownership of all completed deliverables for which payment has been made.
Client agrees to indemnify and hold harmless Plaiground LLC from claims arising from: (a) client's use of deliverables, (b) client's breach of these Terms, or (c) client's violation of applicable laws.
Parties agree to attempt good-faith resolution of disputes before pursuing formal proceedings.
If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
These Terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.
These Terms, together with any service agreements, constitute the entire agreement between parties.
We may update these Terms from time to time. Continued use of services after changes constitutes acceptance.
If any provision is found unenforceable, remaining provisions remain in full effect.
Client may not assign rights or obligations without our written consent.
Failure to enforce any provision does not constitute a waiver of that provision.
For questions about these Terms and Conditions, please contact:
These Terms and Conditions are effective as of December 4, 2024. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.